Stakeholder Engagement
Ventec actively establishes multiple transparent and effective communication channels to implement integrity engagement that stakeholders including employees, clients and suppliers can inquire and express ideas.
Communication Channels and Frequency
The communication status of each stakeholder would be reported to the board in the fourth quarter of every year. The communication of various stakeholders in recent years is as follows:
| Interested Parties | Communication Channels | Frequency | Major Topics |
|---|---|---|---|
| Investors | Annual general shareholders’ meeting | Once per year | Corporate governance Company business report Company financial report Disclosure of material information |
| Quarterly and yearly financial reports | Four times per year | ||
| Phones and emails | Responsive update when necessary | ||
| Company website | Regular schedule and responsive actions upon requests | ||
| Regulatory authorities | Official Letters | Immediate response upon requests | Regulatory compliance Execution of regulatory policies Announcement of regulatory information |
| Respond to the written requests from regulatory authorities and provide supplementary information | |||
| Attend meetings and seminars held by regulatory authorities | |||
| Customers | Company website | Regular update | Protection of customers privacy Satisfactory survey of customers Protection of customers interests |
| Dedicated customer service team | Responsive actions upon requests | ||
| Dedicated email responding service | Regular update | ||
| Vendors | Documents in writing | Random audit | Rules of procurement Internal procedures of vendors |
| Paper auditing | |||
| Site auditing | |||
| Employees | Company website | Responsive actions when necessary | Compensation and benefits Career development Labor relations Training programs Recruitment Working environment Safety and health Human rights |
| Bulletin boards | |||
| Staff Comment box | |||
| Education training and policy advocacy conference | |||
| Community | Company website | Unscheduled participation | Participation and Feedback Regulatory Compliance Promotion of environmental awareness |
| Association of Manufacturers | |||
| Charitable activities |
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